Contact us
Last updated: 9 November 2026
NexDev Tools is run by NexDev Studios. If a conversion fails, a page misbehaves or you have a privacy question, use one of the two contact methods below.
Email is the best route for detailed bug reports, privacy questions and anything that includes a screenshot or a link.
Use WhatsApp for a short question or a quick check that the service is reachable.
What to include in a bug report
- The address of the page, for example tools.nexdevstudios.com/word-to-pdf/.
- The tool you used and what you were trying to do.
- The browser and device, such as Chrome on Windows or Safari on an iPhone.
- The file type and approximate size, for example “a 3 MB .docx file”.
- The exact message shown on the page, and roughly what time the problem happened.
Please do not attach a confidential document to an email or WhatsApp message. Describe the file instead. For server tools, the upload is already deleted within 15 minutes and we cannot retrieve it from the conversion server.
Before you write
Many problems are answered on the tool page itself: the frequently asked questions cover supported formats, the 10 MB limit, the 100-page limit and what to do when the conversion service is temporarily unavailable. You can also read the privacy policy for how files and logs are handled, or the disclaimer for the limits of automatic conversion.
Privacy questions
For a question about analytics, advertising cookies or the deletion of an upload, use the same email address: support@nexdevstudios.com. The privacy policy explains which tools upload a file and which ones never do.